1F Temple Incense
2F Room Incense & Sachet
We can accept orders from overseas via our mail order form. Our online shop cannot accept orders from overseas. We regret that we are only able to answer phone in Japanese.
1. Please fill in the mail order form.
2. We will send you a confirmation e-mail. It contains details of the total cost including the delivery charge.
※Please allow us a few days to calculate the delivery charge.
※You can cancel your order any time up until this stage.
3. Please reply to us after checking the e-mail. Once you agree with the total price, please let us know your credit card details either by e-mail or FAX.
FAX: 0081-(0)75-343-1459
※You cannot cancel your order once your credit card payment is made.
4. All parcels are dispatched after your credit card payment is taken. We will inform you by e-mail with an EMS tracking number once your parcel is dispatched.
We accept credit card payment. We cannot accept any credit cards where the cardholder's name does not match the customer's name.
Orders are posted via Express Mail Service (EMS). Delivery charges will be paid by the customer. In the case of customs charges or any other requested extra charges, it will be the customers' responsibility to pay them.
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
All parcels are dispatched within 7 days after your credit card payment is taken. Please understand, it may take a long time to deliver parcels depending on the destination region or country.
http://www.post.japanpost.jp/int/deli_days/ems/kinki_en.html
We regret that we are unable to accept any returns except faulty products.